Contact
Last updated: October 26, 2026
We are a small, focused team and we read every message. Pick the channel that matches your request so it reaches the right person quickly. Our target is a first reply within 2 business days, Monday to Friday, 09:00 to 18:00 (GST, UTC+4).
Support
Account, characters, content generation, publishing and anything that is not working as expected.
support@quyp.comBilling and refunds
Invoices, plan changes, credit packs and refund requests (see the Refund and Cancellation Policy). Put "Billing" in the subject line.
support@quyp.comSecurity
Responsible disclosure of vulnerabilities. Put "Security" in the subject line and do not include exploit details there.
support@quyp.comPrivacy and data
Data access, correction, export or deletion requests, and questions about the Privacy Policy.
info@quyp.comLegal, abuse and copyright
Policy violations, impersonation, copyright or trademark complaints, appeals and formal legal notices.
info@quyp.comApplications, requests and feedback
Partnership and advertiser applications for the Sponsor Market, feature requests, product feedback, media and speaking requests.
hello@quyp.comBefore you write to support
- Include the email address registered on your QUYP account and, where relevant, the persona name, the publication date shown in the calendar and the platform.
- For a failed publication, copy the error shown in the calendar drawer; it tells us what the platform returned.
- For billing questions, quote the order number from the Billing page.
- Never send us your password. We will never ask for it.
Company details
Krakenbaker Digital Media - FZCOFree Zone Company (IFZA, Dubai)
IFZA Business Park, DDP
PO Box 342001
Dubai, United Arab Emirates
Registration no. 61377
www.quyp.com
Postal mail is accepted at the address above; email is faster. Legal notices should be sent to info@quyp.com with a copy by post where the law requires written form.
Follow QUYP
Our own social accounts publish AI-generated content created with QUYP and are labelled as such.